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Wednesday, July 13, 2011

Garage Door Opener FAQ

Here are some of the most commonly asked questions we get about garage door openers:

My garage door opener won’t do anything when the button is pushed. What should I do?
Is the opener still plugged in? Is there power coming from the outlet? If the answer to both of these questions is yes, then you should call your garage door contractor to have the look more into the matter.

The light comes on, but the opener isn’t doing anything. What can I do?
It’s most likely a problem in the electrical or mechanical workings. Remove the motor head cover (be sure to first unplug the operator). However, it’s best to have a professional look into the issue.

Both transmitters died at the same time. Is this because of the batteries?
It’s more likely an issue with the radio receiver in the garage, or inside the operator itself. Contact a professional to have them look into the issue.

Why do I have to hold the wall button down to get my garage door to close?
Probably because of a blockage, misalignment or malfunction in the safety beams. If there are any objects in the signal’s way, move them and verify the lights are lit per the manufacturer’s directions. If so, contact your garage door company to have them look into the issue.

My garage door is crooked in opening. Why?
One of the cables probably can off. Do not touch them until you have a professional look into the matter.

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